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Telephone Registration Instructions

Foothill and De Anza Colleges have a touch-tone telephone system. You will be asked to make choices from several menus read to you by the voice prompt. Simply follow the instructions and choose the appropriate number to enroll in classes, drop classes, make changes to your class schedule, listen to your class schedule, listen to your wait listed classes, request a parking permit, pay fees by credit card, listen to your grades and get your GPA.

Each student is required to have a Personal Identification Number (PIN). This will help prevent unauthorized persons from gaining access to your college records.

Students who do not already have a PIN will be required to enter one in order to continue the telephone process. Your PIN should be a number that you will easily remember. If you forget your PIN follow the instructions on the Frequently Asked Questions. For security reasons, the number cannot be released over the phone.

Before You Call

  • Have pencil and paper ready.
  • Plan your schedule of classes.
  • Verify that you have completed required prerequisites.
  • List the course Call Numbers and ID numbers.
  • Have your Social Security Number ready or Student ID Number ready.
  • Write your current PIN number. OR, if no current number, write your four-digit choice.
  • Have your credit card or checkbook ready.

When You Call

  • Listen carefully and follow the voice prompt instructions.
  • A voice prompt will guide you through all telephone processes.
  • If you experience problems with this system, call the Admissions Office at (650) 949-7325.

Follow These Easy Steps

  1. Call the telephone registration system at (650) 917-0509 or (408) 777-9394.
  2. At the voice prompt select your school.
    Press two for Foothill classes or
    Press one for De Anza classes.

Once you are in the correct college system, there are four main menus. Within each main menu there are options available. The number leading the option is what you will need to press on the phone keypad to get that option.

Common options throughout the system are: (*2 Returns to the main menu, *7 Repeat the current Menu, *9 Ends the call). Some options require you to provide your student identification number and pin.

Note: We have attempted to make the information and instructions as easy and as accurate as possible. If you have a comment, positive or negative, please let us know in writing. We need and appreciate your input.

Please send your comments to:
Admissions Office,
12345 El Monte Road,
Los Altos Hills,
CA 94022-4599,
Attn.: Associate Registrar.

Main Menu

Press one for
Registration Options
Press two for
Billing Options
Press three to
Check grades
Select: Select: Select:
one To get registration Date and Time, Register for courses, drop courses, change course options, list course schedule
one Account inquiry and payments one Review your grades

two Information on payment options, deadlines, refunds, office hours two General grade information
two Check course availability three Change PIN Number three Change PIN Number
three General registration info, office hours, applying for graduation four To Purchase a parking permit.

four Change PIN









Options Menu

1) Register for classes 1) Billing 1) Check grades
Select: Current account balance:
Amount now due is:
Select:
one To check registration date and time Select: one select term
two To add courses one To Make a payment with credit card

three Drop courses, change class options
one Pay entire balance

four Drop courses by call number
two Pay current amount due

five List current course schedule
three Pay part of your balance

six List waitlisted courses two To review account detail




one Review charges on your account




two Review credits on your account






2) Check course availability 2) Payment Information 2) Grade Information

Follow instructions Select: Select:


one Payment plan options one Information on availability of grades
3) Registration Info two Payment deadline information
one Registration deadlines two Info on incomplete grade
two Admissions and Registration office hours three Refund policies three Information on missing grades or discrepancy of grades
four Cashiers office hours
three Admissions and Records phone number five Cashiers phone number
four Information on applying for graduation








4) Change PIN number 3) Change PIN number 3) Change PIN number

enter new pin
enter new pin
enter new pin

re-enter new pin
re-enter new pin
re-enter new pin






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