We will respond to Student Help Center requests via email within one day after processing your inquiry on weekdays and two days on weekends.

If you do not receive a response:

1. Check for the email message from foothill@helpdeskconnect.com in your Junk or Spam folder.
   
2. Try using another computer with lower security settings to resubmit your service request.
   
3. Give us a call at (650) 949-7446.