Reasons why you may not be able to login to your online class:

You need to look for the User ID and Password boxes on the upper right side of the screen on the Etudes Gateway login webpage. Then type your User ID and Password in the boxes.

You may be entering invalid login information using an incorrect formula. Your User ID should have 4 letters followed by 5 numbers

• To find out your valid login information, please determine if your course is delivered via Etudes or some other method by reading the information listed for your course at (scroll to the bottom): http://www.foothillglobalaccess.org/cgi/register/register.cgi
  
• Etudes course login instructions
  

You may be typing your User ID and/or password with the CAPS lock on. Turn off CAPS lock and retry.

If you are not a new user of Etudes, yet you are attempting to log on with the default password it will not work. If you are not a new user in the system, please use the old User ID and password that you had established before. IF you did not change it, your old password may be: student. Your account User ID and Password are not changed from term to term except by you.

You may have forgotten your password.

• You can request to have a new password emailed to you using the Reset Password tool. You can find this tool by clicking on the Reset Password button on the leftside of the NG Gateway webpage.
  • If you get an error message "Email address not found” when you click on Send Password then do BOTH of the following:
    
    • Update your email address with the Registrar’s Office, either in person or via the Internet at https://registration.fhda.edu/prod/web/default.jsp. Click on Foothill Registration System.
      
    • Request to Update Your Etudes Account

If you have requested to add a class, but you are not officially enrolled in the Registrar's Office, you will NOT be able to login to your online course. You will not be able to login to your online course until the morning after you are officially enrolled and have paid.

You may be attempting to log on from an unsupported browser, such as AOL or MSN (see System Requirements at https://myetudes.org/portal for information).

If you have been dropped from the course, you will no longer have login access.

If your class has ended and your instructor has disabled the site, you will not longer have access to the course.

Classes may not have not started yet. If the term has not started, this explains why you can't log on or access your class site. Typically, you will not be able to login until first day of the quarter.