Some issues, such as those listed below, require more time than a 10-minute Drop-In session and you should schedule an appointment to see a counselor.

• The development of your Student Education Plan (SEP)
• Academic, progress and disqualification holds
• Transfer Admission Guarantees (TAGs) contracts
• Financial Aid and Veterans Educational Plans
• Choosing a major and career planning
• Course substitutions
• Filing petitions for degrees or certificates
• Transcript evaluation

• BE ON TIME!
• Bring transcripts from other colleges, test scores, your education plan, and any other records that are relevant to the issues you want to discuss.
• Make a list of questions you want to ask.
• Do as much legwork ahead of time so you can make the most out of your time with the counselor.

Note: Any documents (transcripts, forms, etc.) faxed to the Counseling Division are used by the counselors and then shredded. They are not kept on file at the division office. TIP: Same-day appointments are now available! For best results, we recommend checking the online appointment system early in the morning and to check daily to see if any appointments have opened up.

• For a Main Campus appointment, click here.
   
• For a Middlefield Campus appointment, click here.
  

Note: If a student misses two appointments in one quarter he/she will be prevented from making further appointments for the rest of the quarter. If a student can not keep an appointment, it is imperative to either call (650-949-7423) to cancel or go online to cancel the appointment at least 24 hours in advance (see below for instructions). Canceling a Counseling Appointment
If you need to cancel your appointment, please do so at least 24 hours in advance. There are two ways to cancel: 1. Log into the Main Campus Online Appointment System or
Middlefield Campus Online Appointment System.

• Click on View or Cancel Appointments button
• Click on Cancel button on the left
• Select a reason for canceling
• Click on Continue button to cancel the appointment

OR 2. Call the Counseling Office at (650) 949-7423. Effective Spring Quarter 2012, if you need to have a prerequisite or a hold cleared, or if you want to submit any petitions to the Academic Council, you must submit completed forms. with all required back-up materials, to the Counseling Office for approval. You can drop off all forms at the Counseling Office front desk in Room 8302, or FAX them to (650) 949-6125. The counseling staff is available to assist you with quick questions. If the counseling staff is unable to assist you with your question(s), you will need to make an appointment to see a counselor. Counseling office hours are as follows:
Monday & Tuesday: 8 a.m. – 6:30 p.m.
Wednesday & Thursday: 8 a.m. – 4:30 p.m.
Friday: 8 a.m. – 2 p.m.
You will find many answers to your questions within the Foothill website or when you click on ASK Foothill, found on our home page or at https://foothill.intelliresponse.com/students/. If you can't make it to campus to see a counselor, the online advising forum may be a great alternative for you. You can post your questions online and a counselor will respond within 48 hours (except weekends). We have three forums for you to post your quick questions about:

1. General Academic Advising
   
2. Degree Certificates and Programs
   
3. Transfer